<span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Major Players are partnering with a leading shopper marketing agency who work with global retail brands to transform in-store experiences, to hire a Senior Account Manager on a fixed term contract. <br>
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This role is a key part of the client servicing team - you will be the day-to-day lead for key brand and retail clients<strong>, </strong>responsible for managing briefs, overseeing project delivery and building strong, trusted relationships to ensure the smooth running of campaigns.<br>
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Please note that this is an 11-month maternity cover contract and not a permanent position. <br>
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<strong><u>Responsibilities:</u></strong><br>
<strong>Client & Project Management</strong></span></span>
<ul>
<li style="margin: 0.0cm;"><span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Lead client communications and manage briefs through to delivery.</span></span>
<li style="margin: 0.0cm;"><span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Oversee projects end-to-end, from storyboarding through to final delivery and dispatch.</span></span>
<li style="margin: 0.0cm;"><span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Act as the primary point of contact for retail and brand partners.</span></span>
<li style="margin: 0.0cm;"><span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Build long-term, trusted relationships and maintain consistently high client satisfaction.</span></span>
<li style="margin: 0.0cm;"><span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Stay informed on shopper marketing and wider industry trends to identify opportunities.</span></span>
</ul>
<span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;"> <strong>Leadership & Operations</strong></span></span>
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<li style="margin: 0.0cm;"><span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Lead cross-functional teams (creative, strategy, production) to deliver high-quality work.</span></span>
<li style="margin: 0.0cm;"><span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Work closely with internal stakeholders across operations, media and production.</span></span>
<li style="margin: 0.0cm;"><span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Track workflows, manage timelines and ensure clear communication across teams.</span></span>
<li style="margin: 0.0cm;"><span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Support team development and demonstrate strong upward management skills.</span></span>
<li style="margin: 0.0cm;"><span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Remain hands-on and organised in a high-volume, fast-moving environment.</span></span>
</ul>
<span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;"> <span style=""><strong><u>Experience required:</u></strong></span></span></span>
<ul>
<li style="margin: 0.0cm;"><span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Shopper marketing (POS, BTL) - previous experience working on retail accounts</span></span>
<li style="margin: 0.0cm;"><span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Must come from an Advertising/shopper agency background</span></span>
<li style="margin: 0.0cm;"><span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Background in advertising, shopper marketing or a related field.</span></span>
<li style="margin: 0.0cm;"><span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Strong client-facing experience managing multiple projects simultaneously.</span></span>
<li style="margin: 0.0cm;"><span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Ability to judge creative work and provide clear, constructive feedback.</span></span>
<li style="margin: 0.0cm;"><span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Excellent communication skills (verbal and written).</span></span>
<li style="margin: 0.0cm;"><span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Strong organisational and problem-solving ability.</span></span>
</ul>
<span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;"> <strong>Cultural Fit</strong></span></span>
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<li style="margin: 0.0cm;"><span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Team-oriented and collaborative.</span></span>
<li style="margin: 0.0cm;"><span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Down-to-earth, friendly and easy to work with.</span></span>
<li style="margin: 0.0cm;"><span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Comfortable spending time in the office to build strong internal relationships.</span></span>
<li style="margin: 0.0cm;"><span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Entrepreneurial mindset with the ability to adapt in a growing business.</span></span>
</ul>
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<span style="font-size: 11.0px;"><span style="font-family: Arial , Helvetica , sans-serif;">Hours: Full time<br>
Salary: £40-45k, depending on experience<br>
Office Location: London<br>
Office requirements: hybrid – 3 days per week in office<br>
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Major Players are the UK’s leading digital, marketing, and creative talent agency, and over the last 30 years we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees.<br>
We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: <a href="http://www.majorplayers.co.uk/diversity-equity-inclusion/" style="color: rgb(70,120,134);text-decoration: underline;">www.majorplayers.co.uk/diversity-equity-inclusion/</a></span></span><br>