UX Designer

Posted 07 July 2024
Salary £60000 - £70000 per annum
LocationCity of London
Job type Permanent - Full Time
Discipline UI, UX & Digital Design
Contact NameClaire Mcallister

Job description

I am working with one of the UKs newest Credit Card providers who are experiencing growth and are looking for a Senior Experience Designer to join their growing team.

**Please note this us a UK Based role with a hybrid onsite requirement, please only apply if you are based in the UK and have a UK Right To Work**

What will you be doing?

  • Leading research initiatives, including conducting, documenting, and sharing findings with the wider team.
  • Facilitating user testing sessions and surveys to gather valuable insights.
  • Tracking user behaviour through metric tools and articulating findings to inform design decisions.
  • Collaborating on the design of our digital platforms, ensuring intuitive and user-centred experiences.
  • Prototyping concepts to validate usability and demonstrate designs effectively.
  • Contributing to the management and evolution of our design system to ensure consistency and efficiency.
  • Ensuring thorough documentation and organized archiving of all research work for seamless sharing across the business.

What qualities are we hoping to find in you?

  • Proficiency in crafting data-driven experiences and possess a solid grasp of data analytics and science workflows.
  • Embrace a problem-solving mindset, thriving within a collaborative team-oriented environment.
  • Readily adapt to learning complex financial and regulatory concepts with ease.
  • Exhibit a keen eye for detail and a proactive approach to tackling challenges, even amidst evolving business requirements.
  • Possess a deep understanding of what defines a superior user experience. You can adeptly analyse user issues, devise practical solutions, articulate your reasoning to various stakeholders, meticulously visualize them, and collaborate with engineers to bring them to life.
  • Demonstrate proficiency in all stages of the user research and design process - from validating hypotheses with users to effectively communicating concepts and creating both low and high-fidelity prototypes.
  • Feel at ease both providing and receiving feedback and critique, fostering a culture of continuous improvement and collaboration.
  • Leading research to understand user needs and define opportunities through usability and empathy studies.
  • Creating process and user flows, journey maps and interaction models, resulting in low to high fidelity prototypes, artifacts, and tools.
  • Review user stories to ensure measurement aligns with user research findings, experience metrics, and business outcomes.

The Team
A diverse team of designers, always refining their skills and expanding their knowledge. Collaboration is key; they value sharing insights and supporting each other's growth as they navigate design's evolving landscape.


  • 25 days of annual leave.
  • Free Art Pass Membership, including regular team visits.
  • Personal training budget (£500 annually).
  • Birthdays off.
  • Social calendar featuring regular board game evenings, football, and other team events.
  • Personal days for charity or volunteering.
  • Buy and sell holidays (up to five days).
  • Cycle to work scheme.
  • Free drinks fridge and snacks.
  • Join a small, motivated, and specialized team that fosters a supportive environment and embraces a shared ambition, enjoying a collegiate spirit.