UX/UI Web Designer

An award winning sustainable D2C company is seeking a UX/UI Web Designer to join their team. The right candidate will blend customer insight with intuitive, conversion focused design, and on-brand execution. You'll work across different parts of their site and (growing) product range, from designing subscription flows to sculpting beautiful landing pages, and compelling narratives. You'll have a drive to move quickly and test things, constantly using data and insight to iterate and improve your work.

Responsibilities:

• Working between the Growth, Creative and Development teams you'll drive the business forward by creating best in class experiences and flows across the website.
• You'll lead on gathering quantitative and qualitative user insight, whether that's through user interviews, usability testing, or data tools.
• Understand customer's needs and behaviours, and build flows and web pages that intuitively solve problems for them and are a delight to interact with.
• Create web pages that creatively and persuasively tell the brand narrative, and make the products desirable.
• From wire-frames to development ready designs, you'll own the design process and be responsible for moving things forward at speed.
• Reviewing the performance of the release, identify learning's and find ways to enhance it
• Maximise the team's impact and learning's through a test, learn, iterate design process

Requirements

• 3-5 years web and e-commerce experience, with a deep understanding of UX/UI principles.
• A proven track record of design work that drove quantifiable improvements in performance e.g revenue, AOV, conversion rate.
• You thrive on getting deep into the data and the details to improve existing features and journeys
• You love getting into the customers shoes, understanding how to sell them something, and how that translates to effective design.
• You're commercially aware, and have a deep understanding of conversion rate optimisation tactics.
• You are a proactive problem solver who can effectively bring structure to large or ambiguous problems to generate buy-in from stakeholders
• An understanding of cognitive psychology and how to apply social mechanisms in an ethical way e.g. gifting, referrals, engagement, activation etc

Benefits

• 25 days annual leave, plus bank holidays and an additional day for your birthday
• Flexible working hours
• Hybrid working - up to 2 days working from home each week
• 1 Charity Day per year
• Central London offices- based in London Bridge; a stone's throw from Borough Market
• 4x "Work from Anywhere" weeks, with no requirement to be in the office those weeks
• Monthly social events, organised by different team members
• Access to our Employee Assistance Programme, which grants free therapy and coaching sessions to all staff
• £1000 personal development budget each year, per employee
• Fantastic career opportunities; with the chance to grow
• Monthly massages in the office
• Fresh fruit and snack orders every week
• Cycle to Work scheme, and Electric Bike Cycle to Work scheme
• Regular product swaps with other fantastic companies