CRM Senior Account Manager

Major Players are partnering with a dynamic and rapidly growing marketing agency to recruit for a CRM Senior Account Manager.

Role overview:

• End-to-end campaign leadership: Leverage data insights (with dedicated data science support) to understand performance, pinpoint key opportunities, and brief in impactful campaigns that drive significant value for clients.
• Exceptional client partnerships: Cultivate strong, lasting relationships through proactive communication and a genuine commitment to client success.
• Drive innovation: Contribute to a culture of continuous improvement by identifying and championing new ways to translate data intelligence into tangible client results. You'll be empowered to test and implement innovative strategies.

Key skills:

• At least 2-3 years experience working in a digital/CRM agency.
• A CRM specialist.
• Excellent communicator with proven client management and project management experience.
• Ideally you will have worked on Bloomreach CRM system previously.
• Previous experience working with hospitality and lifestyle clients would be advantageous.

What kind of person will excel?

• A maverick thinker & doer: Someone who brings fresh ideas to the table and isn't afraid to challenge the status quo in CRM.
• A passionate industry enthusiast: Ideally with an interest in hospitality, retail, and digital marketing, eager to grow within a dynamic business.
• Strategic with CRM acumen: Someone who can blend innovative thinking with practical CRM knowledge and experience.

Salary & benefits:

• £40-45,000 depending on experience
• Professional coaching with in-house team coach
• Birthday day off
• Regular rewards and recognition
• Access to several London workspaces

Office location & work policy:

• Central London office - hybrid working - 1 day per week in office (with option to do more but flexibility if you need it!)

If you would like a confidential chat about this role, please get in contact with me: lydia.swindell@majorplayers.co.uk - please note due to the volume of applications, I am only able to speak to candidates that meet the requirements of this role.

Major Players are the UK's leading digital, marketing, and creative talent agency, and over the last 30 years we've consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees.

We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: www.majorplayers.co.uk/diversity-equity-inclusion/