Client Services Director - (experiential agency)

Client Services Director - (experiential agency)

My client is on the lookout for an exceptional Client Services Director to lead a production team from their Central London based offices. You'll play a pivotal role in delivering world-class experiences for global brands, managing events and experiential projects, building strong client relationships, and leading a multidisciplinary team.

Key Responsibilities:

• Lead the client services function, managing producers and project teams
• Oversee project delivery, client satisfaction, and operational excellence
• Develop and implement business strategy
• Work with the SLT to drive account growth, business development, and strategic planning
• Lead new project proposals and high-profile pitches
• Foster team performance through mentoring, collaboration, and innovation
  
  

Skills & Experience:

• Working at a senior leadership level
• Proven leadership in experiential, live events, or brand activations
• Deep understanding of creative, production, and delivery workflows
• A confident communicator and strategic thinker with strong commercial acumen
• Experienced in managing teams and driving performance across multiple accounts
• Financial fluency: budgets, billing, forecasting, and profitability tracking

Salary & Benefits:

• £80-100K DOE + full benefits package

Location:

• Central London
• Hybrid working, 3 days in office.
  
  

If you would like a confidential chat about this role or your next career move, then please get in contact with me: DD: +447453813882 or connect via LinkedIn: linkedin.com/in/sereenashienmar

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