Operations Manager

<span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Major Players are partnering with a powerhouse boutique digital, social and content agency to recruit for an Operations Manager.<br> <br> Working with some of the biggest names in global sports to captivate global audiences by combining brand strategy and creativity, this role requires someone who is highly organised and proactive to keep their busy studio running smoothly, enabling the team to deliver exceptional creative work.</span></span></span></span><br> <br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Sitting at the heart of the business, you will balance big-picture planning with day-to-day operations, ensuring projects are delivered seamlessly and that the team feels supported to do their best work. Working in collaboration with the leadership team, you’ll also help shape how the studio grows and operates, contributing to strategic decisions and long-term planning.</span></span></span></span><br> <br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><strong><u><span style="font-size: 11.0pt;"><span style="">Key responsibilities:</span></span></u></strong></span></span><br> <br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><strong><span style="font-size: 11.0pt;"><span style="">Project Management</span></span></strong></span></span> <ul> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Own projects end-to-end, from brief to delivery.</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Manage timelines, budgets and risks to keep work on track.</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Act as the main link between design/creative teams, clients and suppliers.</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Run project kick-offs, check-ins and post-project reviews.</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Share clear updates to maintain visibility and alignment across teams.</span></span></span></span> </ul> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><strong><span style="font-size: 11.0pt;"><span style="">Operations Management</span></span></strong></span></span> <ul> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Resource internal teams and freelance talent effectively.</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Monitor capacity and address resourcing issues early.</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Improve and scale operational processes and workflows.</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Ensure high-quality delivery through efficient systems and best practices.</span></span></span></span> </ul> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><strong><span style="font-size: 11.0pt;"><span style="">Team & Culture</span></span></strong></span></span> <ul> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Support recruitment, onboarding and performance management.</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Be a central point of contact for both internal and external stakeholders.</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Foster a positive, collaborative and accountable studio culture.</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Work closely with leadership to support day-to-day studio operations.</span></span></span></span> </ul> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><strong><u><span style="font-size: 11.0pt;"><span style="">Skills required: </span></span></u></strong></span></span> <ul> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">End-to-end project and operational management, including timelines, budgets and delivery.</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Previous experience utilising tools such as Asana.</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Strong stakeholder management across internal teams, clients and suppliers.</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Resource and capacity planning for internal and freelance teams.</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Operational process development and workflow optimisation.</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Team leadership, recruitment, onboarding and performance management.</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Excellent communication and organisational skills.</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Ability to manage risk, solve problems and keep projects on track in fast-paced environments.</span></span></span></span> <li style="margin: 0.0cm;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Strong attention to detail with a proactive, solutions-focused mindset.</span></span></span></span> </ul> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><strong><span style="font-size: 11.0pt;"><span style="">Hours:</span></span></strong><span style="font-size: 11.0pt;"><span style=""> Full time</span></span></span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><strong><span style="font-size: 11.0pt;"><span style="">Salary:</span></span></strong><span style="font-size: 11.0pt;"><span style=""> up to £60,000, dependent on experience</span></span></span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><strong><span style="font-size: 11.0pt;"><span style="">Office Location:</span></span></strong><span style="font-size: 11.0pt;"><span style=""> Central East London </span></span></span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><strong><span style="font-size: 11.0pt;"><span style="">Office requirements:</span></span></strong><span style="font-size: 11.0pt;"><span style=""> 4 days per week in the office<br>   </span></span></span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">Major Players are the UK’s leading marketing and creative talent agency, and over the last three decades we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. </span></span></span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="font-size: 11.0pt;"><span style="">We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: <a href="http://www.majorplayers.co.uk/diversity-equity-inclusion/" style="color: rgb(70,120,134);text-decoration: underline;">www.majorplayers.co.uk/diversity-equity-inclusion/</a></span></span></span></span><br>