Senior Account Manager (Shopper)

<span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style=""><span style="color: black;">Major Players are partnering with a leading shopper marketing agency who work with global retail brands to transform in-store experiences, to hire a Senior Account Manager on a fixed term contract. </span></span></span></span></span><br> <br> <span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style=""><span style="color: black;">This role is a key part of the client servicing team - you will be the day-to-day lead for key brand and retail clients<strong>, </strong>responsible for managing briefs, overseeing project delivery and building strong, trusted relationships to ensure the smooth running of campaigns.</span></span></span></span></span><br> <br> <span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style=""><span style="color: black;">Please note that this is an 11-month maternity cover contract and not a permanent position. </span></span></span></span></span><br> <br> <span style="font-size: 11.0pt;"><span style="font-family: Aptos , sans-serif;"><strong><u><span style="">Responsibilities:</span></u></strong></span></span> <h3 style="margin-bottom: 4.0pt;margin-left: 0.0cm;margin-right: 0.0cm;margin-top: 8.0pt;"><span style="font-size: 14.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="color: rgb(15,71,97);"><span style="font-size: 11.0pt;"><span style=""><span style="color: black;">Client & Project Management</span></span></span></span></span></span></h3> <ul> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Lead client communications and manage briefs through to delivery.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Oversee projects end-to-end, from storyboarding through to final delivery and dispatch.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Act as the primary point of contact for retail and brand partners.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Build long-term, trusted relationships and maintain consistently high client satisfaction.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Stay informed on shopper marketing and wider industry trends to identify opportunities.</span></span></span></span> </ul> <h3 style="margin-bottom: 4.0pt;margin-left: 0.0cm;margin-right: 0.0cm;margin-top: 8.0pt;"><span style="font-size: 14.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="color: rgb(15,71,97);"><span style="font-size: 11.0pt;"><span style=""><span style="color: black;">Leadership & Operations</span></span></span></span></span></span></h3> <ul> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Lead cross-functional teams (creative, strategy, production) to deliver high-quality work.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Work closely with internal stakeholders across operations, media and production.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Track workflows, manage timelines and ensure clear communication across teams.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Support team development and demonstrate strong upward management skills.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Remain hands-on and organised in a high-volume, fast-moving environment.</span></span></span></span> </ul> <span style="font-size: 11.0pt;"><span style="font-family: Aptos , sans-serif;"><strong><u><span style="">Experience required:</span></u></strong></span></span> <ul> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Shopper marketing (POS, BTL) - previous experience working on retail accounts</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Must come from an Advertising/shopper agency background</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Background in advertising, shopper marketing or a related field.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Strong client-facing experience managing multiple projects simultaneously.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Ability to judge creative work and provide clear, constructive feedback.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Excellent communication skills (verbal and written).</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Strong organisational and problem-solving ability.</span></span></span></span> </ul> <h3 style="margin-bottom: 4.0pt;margin-left: 0.0cm;margin-right: 0.0cm;margin-top: 8.0pt;"><span style="font-size: 14.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="color: rgb(15,71,97);"><span style="font-size: 11.0pt;"><span style=""><span style="color: black;">Cultural Fit</span></span></span></span></span></span></h3> <ul> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Team-oriented and collaborative.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Down-to-earth, friendly and easy to work with.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Comfortable spending time in the office to build strong internal relationships.</span></span></span></span> <li style="margin-right: 0.0cm;"><span style="font-size: 12.0pt;"><span style=""><span style="font-size: 11.0pt;"><span style="">Entrepreneurial mindset with the ability to adapt in a growing business.</span></span></span></span> </ul> <br> <span style="font-size: 11.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="">Hours: Full time</span></span></span><br> <span style="font-size: 11.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="">Salary: £40-45k, depending on experience</span></span></span><br> <span style="font-size: 11.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="">Office Location: London</span></span></span><br> <span style="font-size: 11.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="">Office requirements: hybrid – 3 days per week in office</span></span></span><br> <br> <span style="font-size: 11.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="">Major Players are the UK’s leading digital, marketing, and creative talent agency, and over the last 30 years we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees. </span></span></span><br> <span style="font-size: 11.0pt;"><span style="font-family: Aptos , sans-serif;"><span style="">We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: </span><a href="http://www.majorplayers.co.uk/diversity-equity-inclusion/" style="color: rgb(70,120,134);text-decoration: underline;"><span style="">www.majorplayers.co.uk/diversity-equity-inclusion/</span></a></span></span><br>