Senior Account Manager

<span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Major Players are partnering with a leading, independent creative agency renowned for building reputations and delivering high-impact retail solutions, to hire a Senior Account Manager on a permanent basis.</span></span><br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">As the Senior Account Manager on a busy client account, you are responsible for managing day to day work; developing client relationships and successfully delivering a range of work on brief and within deadlines. You must be diligent, highly organised and able to work calmy under pressure.</span></span><br> <br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><strong><u>Responsibilities</u></strong></span></span> <ul> <li><span style="font-family: Aptos , sans-serif;font-size: 12.0pt;">Take client briefs and plan project objectives, resource requirements and timelines</span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Be the main point of contact for clients and contribute to building a long-standing relationship</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Drive projects through the agency and problem-solve to ensure the quality delivered to clients is always first-class</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Communicate and translate client feedback to creative and client services teams to produce deliverables which meet the brief</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Support and motivate the design team</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Work closely with finance to manage budgets and project costs</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Ensure systems, tracking and admin platforms are accurate and kept up to date regularly</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Identify resource needs and communicate these appropriately</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Have solid commercial acumen and seek new opportunities to extend the agency’s creative offerings</span></span> </ul> <br> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;"><strong><u>Experience/skills required:</u></strong></span></span> <ul> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Previous experience working within a Design or Creative Agency within the account management/client services team </span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Proven experience working on design based projects across BTL, TTL or ATL. Ideally you will have in-store, POS/shopper experience, toolkits as well as branding projects </span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Demonstrable customer/consumer focused design management experience</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Strong stakeholder relationship management (internal and external) skills </span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Solid working understanding of retail language and terminology</span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Either client-side retail marketing and/or agency-side account handling experience </span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">A fast-thinking decision maker that can provide sound, strategic, and commercial recommendations </span></span> <li style="margin: 0.0cm 0.0cm 8.0pt;"><span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">In touch with trends in design communications and able to recognise when something works or offer constructive insight when it doesn't </span></span> </ul> <span style="font-size: 12.0pt;"><span style="font-family: Aptos , sans-serif;">Hours: Full time, 5 days per week<br> Salary: £45-48,000 depending on experience<br> Start date: As soon as possible<br> Office Location: South Central London – 3 days per week in office<br> <br> Major Players are the UK’s leading digital, marketing, and creative talent agency, and over the last 30 years we’ve consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees.<br> <br> We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&I commitments, please visit: <a href="http://www.majorplayers.co.uk/diversity-equity-inclusion/" style="color: rgb(70,120,134);text-decoration: underline;">www.majorplayers.co.uk/diversity-equity-inclusion/</a></span></span><br>