E-commerce Manager

<h2><strong>E-Commerce Manager - North London - Office Based</strong></h2> <p>We are supporting a <strong>fast-growing health and wellness brand</strong> on a confidential search for an <strong>E-Commerce Manager</strong>. This is a hands-on, high-impact role, owning the Shopify ecosystem and driving site performance, conversions, and innovative growth across multiple regions.</p> <p><strong>About the Brand</strong><br> This brand is pioneering plant-powered wellness and lifestyle solutions, helping customers adopt healthier habits while also delivering beautifully designed products for the home. They combine innovation, quality, and a purpose-driven approach to build a category-leading experience for their customers.</p> <h3><br> <strong>The Role</strong></h3> <p>As E-Commerce Manager, you will:</p> <ul> <li> <p>Take ownership of all Shopify storefronts across multiple international markets.</p> <li> <p>Ensure the website is fast, seamless, and fully optimised for conversions.</p> <li> <p>Collaborate with marketing, creative, and product teams to deliver launches, campaigns, and seasonal initiatives.</p> <li> <p>Drive user experience improvements and continuously test site functionality to increase engagement and sales.</p> <li> <p>Lead site audits to proactively identify and resolve UX, checkout, and performance issues.</p> <li> <p>Oversee new site build projects, coordinating designers, developers, and internal stakeholders to deliver on time and on brief.</p> <li> <p>Implement and manage analytics, CRO, and personalisation tools to improve performance and reporting.</p> <li> <p>Own reporting and KPIs across revenue, conversion, AOV, and customer retention, turning insights into actionable improvements.</p> <li> <p>Champion automation and AI opportunities to streamline workflows and improve operational efficiency.</p> </ul> <h3><br> <strong>What We’re Looking For</strong></h3> <ul> <li> <p>3+ years of experience in DTC E-commerce, managing Shopify stores.</p> <li> <p>Strong track record in conversion rate optimisation, A/B testing, and data-driven improvements.</p> <li> <p>Experience managing multi-region or multi-storefront operations.</p> <li> <p>Excellent organisational skills and attention to detail, with a bias for action.</p> <li> <p>Ability to lead projects end-to-end, collaborating across teams and departments.</p> <li> <p>Analytical and strategic mindset with the ability to translate data into commercial impact.</p> <li> <p>Passion for health, wellness, or lifestyle brands is a plus.</p> </ul>