Creative Services Lead

<p>Major Players is partnering with one of the UK's leading health charities to find a Creative Services Lead who can shape and grow its in-house creative function. The charity provides lifelong, one-to-one and community support to tens of thousands of people and their families each year, alongside funding research and campaigning for better care. It's a role where your creative leadership will directly influence how people find help at some of the most difficult moments of their lives.<br /><br />Home based, however occasional travel will be required as part of this role (may include team meetings or other work-related meetings) <br /><br /></p> <p><strong>Salary circa £49,700 per annum</strong> (inner London weighting £3,950 per annum/pro rata or outer London weighting £2,457 per annum/pro rata may be applied in accordance with where you live) | <strong>35 hours per week | 12-month fixed term contract</strong></p> <p><br /> <br /><strong>The role</strong> <br />Reporting into the Head of Brand and Content, you'll lead a multidisciplinary team of designers, content specialists and multimedia producers. You'll set the creative vision for the organisation and make sure its brand comes to life through audience-focused work that drives engagement, powers fundraising and moves the charity's mission forward. This is a rare chance to combine strategic thinking with hands-on art direction, at a point when the charity is investing in growth and in building out its digital creative capability.<br /><br /> <br /><strong>What you'll be doing</strong></p> <ul> <li><strong>Leading the creative vision</strong>, including evolving the visual identity and acting as lead art director on major campaigns, fundraising activations, digital experiences and publications.</li> <li><strong>Championing a digital-first approach</strong>, building the team's digital capability and working closely with web, email, social and digital marketing colleagues so that accessibility is built into every piece of work from the start.</li> <li><strong>Raising the bar on content and communications</strong> across fundraising, services, research, policy, advocacy and internal comms, so that everything the team produces is audience-centred and inclusive.</li> <li><strong>Developing a high-performing team</strong> through coaching and mentoring, and building a collaborative culture where people grow their skills and careers.</li> <li><strong>Strengthening creative operations</strong>, including resource planning, workflow, production processes, digital asset management, budgets and relationships with agencies, freelancers and suppliers.</li> </ul> <p><br /><strong>What you'll bring</strong></p> <ul> <li>Significant experience leading creative, brand, studio or content teams, with strong art direction across digital and offline channels.</li> <li>Expertise in brand development, visual identity systems and storytelling, and an ability to turn complex organisational needs into clear, compelling creative.</li> <li>Confident stakeholder management, with the credibility to influence at every level.</li> <li>Experience running creative operations, including budgets, workflow, resourcing, and agency and freelancer management.</li> <li>A strong understanding of accessibility, inclusion and user-centred design.</li> <li>Fluency in Adobe Creative Suite and Figma, and a degree in a creative discipline.</li> </ul> <p><br /><strong>Why this role</strong> <br />You'll lead a talented team, shape how a much-loved brand shows up across every touchpoint, and do work that genuinely changes lives, all within a collaborative organisation that takes flexible working and inclusion seriously. <br />The charity is a Disability Confident employer and actively wants to hear from people with lived experience of its cause area, people of colour, members of LGBTQ+ communities and disabled people, because these perspectives are underrepresented and add real value to its work. Reasonable adjustments are available throughout the process.<br /><br /> <br /><strong>How to apply</strong> <br />Please send your CV, a portfolio link and a one-page supporting statement showing how you meet the brief. Include any flexible working preferences, and note if you're applying under the Disability Confident scheme. Applicants must be UK residents with the right to work in the UK.<br /><br /> <br />Closing date: 22 November 2026 | Interviews: w/c 7 December 2026 (video or in person)<br /><br /></p> <p>Major Players are the UK's leading digital, marketing, and creative talent agency, and over the last 30 years we've consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees.</p> <p><br />We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&amp;I commitments, please visit: <a href="http://www.majorplayers.co.uk/diversity-equity-inclusion/">www.majorplayers.co.uk/diversity-equity-inclusion/</a></p><img src="https://counter.adcourier.com/Z2VvcmdlLmdyZWVuYXdheXBvb2xlLjk5NTM5LjEzODEzQG1ham9ycGxheWVycy5hcGxpdHJhay5jb20.gif">