Resource Manager

<p> </p> <p>Major Players are partnering with an established, award-winning independent agency to hire a Creative Services Manager/Resource Manager.</p> <p>You will be responsible for the creative workflow of the studio, ensuring that work is delivered on time, to expected standards and to budget. This role is a key contributor to the Senior team and helps ensure the agency is producing the best work in the most efficient and effective way possible.</p> <p><strong>Key responsibilities:</strong></p> <ul class="mwyk2c mwyk8k mwyln8"> <li>Set up and monitor creative workflow systems and processes to ensure they are fit for purpose.</li> <li>Serve as a central point of contact for the creative and client services teams providing clear, timely updates to stakeholders.</li> <li>Organise and run regular resource meetings and ad hoc discussions where needed to ensure all resource requirements are clear and accounted for.</li> <li>Take full ownership of resource allocation, maintaining visibility 4-6 weeks ahead to identify pinch points and recommend solutions like re-sequencing or freelance support.</li> <li>Track resource levels on retained clients to monitor efficiencies</li> <li>Build and nurture a diverse network of freelance talent, overseeing the end-to-end process from rationale and budgeting to onboarding and compliance.</li> <li>Work closely with department heads and client services leads to identify resource gaps and proactively manage solutions to close them.</li> <li>Champion "internal first" resourcing, ensurng the permanent teams are fully and appropriately utilised before engaging freelancers or external support.</li> <li>Forecast resource demand and utilisation, generating regular reports that highlight risks, gaps and opportunities.</li> <li>Provide data and insight to support workforce planning and hiring decisions.</li> <li>Work closely with the Operations Manager to manage the Creative Services requirements as needed e.g. systems and processes.</li> </ul> <p><strong>Skills required: </strong></p> <ul class="mwyk2c mwyk8k mwyln8"> <li>4-5 years experience in a resource management role within a small to mid-sized independent agency.</li> <li>Strong ability to match specific skill sets to project requirements.</li> <li>Expert in resource management tools and productivity suites - previous experience using Streamtime would be a bonus.</li> <li>Proven experience automating processes, using AI to streamline workflows.</li> </ul> <p><strong>Hours:</strong> Full time</p> <p><strong>Salary:</strong> £45-50,000 dependent on experience</p> <p><strong>Office Location: </strong>Central London</p> <p><strong>Office requirements:</strong>3 days per week in the office</p> <p>Major Players are the UK's leading marketing and creative talent agency, and over the last three decades we've consistently championed our people and communities. As a proud B Corp™, we are committed to improving diversity, equity and inclusion within the industries we service, creating impactful and sustainable change for our partners, candidates and employees.</p> <p>We offer equal opportunities to all candidates regardless of race, religion, gender, sexuality, disability, age, and other protected status as required by applicable law. For further information about our DE&amp;I commitments, please visit: <a class="mwygdi mwygdr mwygdz mwyk77 mwylqe" href="https://www.linkedin.com/safety/go/?url=http://www.majorplayers.co.uk/diversity-equity-inclusion/&amp;urlhash=BIjR&amp;mt=VU1HkQ8DN0q38JzTWATV2IKPJq7B2T3J2nNEQnn1o4U-COd4UEwSKd46J4XxpWkwi7OVcqRAUO5FiwpXta9pQEdwKc0&amp;isSdui=true" target="_blank">www.majorplayers.co.uk/diversity-equity-inclusion/</a></p><img src="https://counter.adcourier.com/bHlkaWEud2hlZWxkb24uODY2MjUuMTM4MTNAbWFqb3JwbGF5ZXJzLmFwbGl0cmFrLmNvbQ.gif">