SENIOR ACCOUNT MANAGER - FMCG £38K - Major Network Agency
Will consider AM stepping up but must have a minimum of 3 years experience.
Contact: Hannah McAteer
Must have experience working across Digital, Social, Content, Display, CMS Management
What you will be doing:
Ensuring that the client experience is as positive as possible. Encouraging a positive, proactive solution-first attitude, with clear communication in person, supported by documentation in email.
Responsible for Brand guardianship on their projects within the team.
Looks to constructively challenge the client, and will proactively work with project teams to present any added-value solutions.
Negotiate to create win-win compromises with your client on behalf of your team members, where needed.
Keeps up to date with industry news, agency case studies and innovations that the clients can learn from.
What you will need:
Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.
The ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity.
Demonstrable account management experience and a proven track record of managing global clients and campaigns.
The ability to effectively and proactively manage account finances and invoicing.
Highly creative with the ability to generate ideas and practically contribute to studio output.
Proficient in Microsoft Office and other related software.
Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.
If you are keen please call Hannah - 0207 845 7243 - firstname.lastname@example.org