CRM Manager

CRM, Data & Analytics £ 45,000 - £ 50,000 per year

CRM Manager - Health & Wellbeing - NW London
Maternity Cover Contract - Up to £50,000 pro-rota

Health & Wellbeing - CRM Manager
This is an opportunity to join an established health & wellbeing brand based in north west London for a maternity cover contract. It is vital you either live or in the local vicinity of North/North West London. They're one of the UK's leading brand within the health and wellness space. You will be adept at both setting and executing your own plans, in-line with our overall e-commerce strategy. You will be both analytical and creative, you are able to use CRM data to create engaging email campaigns that deliver outstanding results.

Responsibilities - CRM Manager
* Deliver targeted email campaigns and flows - from briefing through to execution
* Work with Designers to ensure email creative is engaging & effective
* Report on performance of campaigns & flows
* Analyse campaign results to create monthly email plans
* Testing & optimisation to increase our opt-in rate, open-rate and CTR
* Develop & deliver plans to grow our Subscribe & Save product subscription numbers
* Management of our Rewards Points scheme
* Propose new ways to increase customer loyalty

Requirements - CRM Manager
* 3+ years previous experience as a CRM Manager in a ecommerce environment
* Proven track record of delivering results
* Data-driven, analytical and commercially-focused
* Creative with excellent copy-writing skills
* Excellent written and verbal communication - able to communicate in a simple & clear way
* Razor-sharp attention to detail
* Growth-minded
* Experience with efficient use of ESPs in particular Klaviyo

To apply for this fantastic opportunity or for further information, please contact: Simon Spencer-Rouen -
Please note all applications will be made in confidence.
(For further assurance, please check my profile on LinkedIn and connect with me; search for "Simon Spencer-Rouen")

Contact: Simon Spencer-Rouen

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