CRM Manager - Software/Tech - London
Contact: Kate Bergman
£40,000 - £45,000 + benefits
CRM Manager - The Company
My client is an award winning, high growth technology business who have consistently been ranked as top 10 Great Places to work in the UK and Gold Award Investors in People. They have over 200 employees in London with over 1000 employees across the world on a daily basis. The team has high integrity, is fun, engaged and focused on strong growth aspirations, and are looking for more top talent to join us on the journey to success. They are a company where your creative inspiration can fuel BIG innovation. Year-over-year they've been recognized as a best employer and are consistently ranked on Fortune's "100 Best Companies To Work For" and Fortune World's "Most Admired Software Companies" lists. Immerse yourself in their award winning culture while creating breakthrough solutions that simplify the lives of consumers and small businesses and their customers worldwide.
CRM Manager - The Role
They have an exciting new role for a CRM Manager to join their growing UK Retention team. You will be data driven, customer focused and manage the life cycle touchpoints particularly around onboarding, engage, upsell and winback for a number of products in their portfolio.
Drive customer growth by delivering targeted, relevant and timely in life marketing campaigns across these products
Measure the impact of marketing activities on retention, lifetime value and ROI
Continually test and learn new ways of driving efficiency and effectiveness of marketing
Effectively partner with broad array of cross-functional teams and the US-based central marketing team to drive successful project execution.
Measure performance and orchestrate contingencies when required to deliver on quarterly targets, delivering the forecast by KPIs and prioritizing to ensure execution of the critical few
CRM Manger - Key Skills
Prior experience in Retention Marketing with a track-record of demonstrable business results through testing and deploying effective lifecycle marketing initiatives
Passion for delighting customers and using customer insights to improve end-to-end experiences
Data savvy, with ability to interpret data from multiple sources, identify trends and spot improvement areas
Basic experience executing high-impact multi-channel marketing campaigns across digital and offline channels (advertising, web, mobile, email, in-product, etc.)
If this is the CRM Manager role for you then apply now !!!
For further assurance, please review my profile on LinkedIn and connect with me; Search for "KATE BERGMAN". To apply for this fantastic opportunity or for further information, please contact: Kate Bergman | DD: + 44| 207 845 7235. Please note all applications will be made in confidence. Feel free to call me directly if you would like more information before applying.
We have a variety of digital roles on at present (£20k-£130k), so if this is one is not suitable; please call me to discuss other exciting opportunities which you can apply for.