Client Services Account Director - Agency - London
Contact: Marta Canga-Roza
Up to £50,000
Our client is a young, vibrant agency that boats a friendly, collaborative and hardworking atmosphere. Our client works with well-known multinational clients and joining at this stage will allow you to make it even more of a success. Our client also offers a comprehensive benefits scheme which includes subsidised gym memberships, use of the office game room and great support and development schemes.
The Client Services Account Director will be surrounded by a team of experts across natural search, paid search, display, mobile, creative and more and works with them and other colleagues to deliver campaigns. The Account Director is ultimately responsible for client relationships and managing revenue; including cross selling and up selling where relevant. Further responsibilities include:
* Knowledge of digital and awareness of the wider marketing mix, strong client management skills and the ability to manage and develop a team are crucial in this role.
* The ability to proactively build strong working relationships with internal and external contacts to deliver exemplary service at all times is essential to the role.
* Provide strategic direction to ensure campaigns that meet and exceed KPIs and expectations are delivered
* Maintain and grow client relationships in terms of revenue and across client's departments and stakeholders, horizontally and vertically
* Proven track record in relationship management in digital marketing, with at least 4 years' experience
* Proven knowledge of digital, including search, display, creative, social and affiliates
* An awareness of the wider marketing mix
* Strong interpersonal skills and the ability to empathise with the stress and concerns of clients day-to-day jobs
* Strong attention to detail
* A proven record with large, complex campaigns
If you want to work in a friendly company with amazing benefits, develop your career and become part of our client's growth plans, then please APPLY!
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Search for "Marta Canga Roza" - To apply for this fantastic opportunity or for further information, please contact me here | DD: + 44| 207 845 7242 - email@example.com Please note all applications will be made in confidence. Feel free to call me directly.