Account Manager

Client Services £ 23,000 - £ 28,000 per year, OTE

I'm recruiting for an exciting Account Manager position (based near Leamington Spa) where the ideal candidate has excellent client relationships as well as building and developing existing partnerships. As this is a client-facing role, you must be an excellent communicator, able to build rapport with clients and have the drive to deliver what they need. You'll need to be a team-player with a positive, can-do attitude as well as commercially minded and understand the importance of delivering excellent customer service across all levels of their business.
Multitasking and being super flexible are what comes naturally to you along with bags of initiative, common sense, a strong work ethic as well as an interest in languages and global business.

Key responsibilities:
* Respond to all new enquiries from clients within your assigned portfolio
* Understanding client requirements in-depth by asking the right questions
* Preparing proposals tailored to client requirements
* Making proactive recommendations to support the client
* Grow client accounts by identifying new contacts and developing relationships
* Represent the brand and values through client calls and presentations
* Brief in projects in detail to the Project Management team, making sure clients are fully onboarded.

You are a….
* Creative thinker with the ability to troubleshoot issues quickly and effectively
* Great communicator and presenter with the ability to engage and influence at all levels
* Well-organised and analytical thinker with an ability to work well under pressure
* Project management pro, understanding how to deliver what you promise

Key skills and attributes for the role include:
* 2 years+ experience of a Customer Success/Account Management role
* Native-speaking level of English is essential
* Personable and approachable
* Detail-oriented, responsible and conscientious
* Self-directed, requiring minimal supervision
* Calm under pressure and against deadlines
* Able to take lead, direct and function as a member of a team

Contact: Eliz Arken
 

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