Account Director - Events

Client Services £ 45,000 - £ 50,000 per year

£45K - £50K

Major Players have a great Account Director position in the North West for an agency who have been creating global event experiences for their clients since 2004! They partner with some of the world's biggest brands across the retail, FMCG, financial, automotive, tech, pharma, hospitality and public sectors. You will be on their core accounts team targeted at a B2B audience.

The Role / Company

This agency produce corporate, public, outdoor, experiential, virtual/hybrid events and exhibitions. They have most of their services and talent in-house allowing a truly 'joined-up' and seamless approach. With content at the heart of the project's scope, the role has exposure to a variety of project deliverables including video production, digital broadcast and CRM.

You will be responsible for managing projects across the account effectively by planning and organising all components - ensuring great creative is executed professionally, on time, on brand and in budget. This role is client facing, so you're great at building relationships and rapport, and comfortable communicating and presenting. You will have strong agency experience, team management experience and strong client management skills

Based in Cheshire; you will be working on a hybrid basis, with 2 days a week in the office. This may increase at times of peak delivery.

Key Responsibilities

* Have strong agency experience, team management experience and strong client management skills
* Effective project management through the full lifecycle using project governance as directed by the client - escalating issues and proactively resolving problems, managing project resource and spend and making critical decisions
* Have a good understanding of clients' needs and objectives and be able to clearly relay that to others
* Managing client relationships, ensuring a consistent level of service is delivered, being a 'go to' member of the team
* Work closely with clients to create strong concepts from initial briefing
* Work closely with creatives to develop a brief from beginning to end
* Have appropriate responsibility and autonomy for account management, budgeting and delivery support across the projects within your team
* Understand the importance of brands and working within brand guidelines
* Run account meetings and take responsibility for service levels and KPIs
* Maintaining team planners and processes, as well as providing training on standard systems and procedures

Skills & Experience

* 5+ years of experience in a similar role
* Proven project and budget management skills
* Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships
* Exceptional organisational skills, work prioritisation, time management and attention to detail
* Good communication, influencing and negotiation skills, both internally and externally
* The ability to manage both individual and project workloads and identifying challenges and risks within them, along with the mitigation and solution
* Execution rigour, competent in multitasking and great organisational skills
* Competent in presenting and communicating updates to clients
* Ability to interpret a client brief and to manage internal and external teams to deliver the best possible results for the client
* Experience of working alongside an in-house studio and being conversant with studio processes
* A real team player with a can-do attitude and a willingness to take on responsibility
* Excellent problem-solving solutions and ability to work under pressure and at pace
* Excellent financial and budget management skills
* Commercial approach to delivering projects to deadlines and within budget

Salary & Perks

Location - Flexible hybrid working policy with 2 days in the Cheshire office.

Salary - £45,000 - £50,000 depending on experience

Contact: Clare Murphy

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