Appraisals are predominantly used to give feedback to both parties and can be highly beneficial for both the employer and employee is terms of their development and morale within the work place. Here are some tips on how to get the most out of appraisals… Major Players' gives you the latest advice on appraisals from our parent company Randstad's latest workpocket HR guide. Please note: Major Players is no longer part of the Randstad Group with effect January 2013. If you would like to order the latest Randstad workpocket please visit www.randstad.co.uk/workpocket-2012/ Not got time to watch a video? Check out the key points bellow instead. Listen:Let the appraisee do 70% of the talking – this allows you to form a more detailed insight into their progress as well as highlight any issues. Reflective questions: Ask probing and reflective questions such as “what has gone particularly well?”, “What have you learned from that experience?” and “What would you do differently if the situation arose again?” Establish roles: If interviewing in a panel format, make sure that roles are clearly distinguished in order to project a co-ordinated approach. Be prepared: Be prepared to tackle difficult topics; don’t turn and the discussion into a battle of words, remain calm and objective. Summarise: This reinforces the topics discussed, clarifies to the appraisee that you have understood what has been said and refocuses the conversation. Set goals: Discuss goals and targets for the appraisee, this helps to motivate staff. You can find out more information about how to conduct appraisals as well as other HR issues in Randstad’s new Workpocket, a handy reference guide to effective people management. Contact us to get your hands on a FREE copy or click here to see what else the guide has to offer.